Problem
Our interviews with doctors showed that they have a lot of difficulties in their practice. Doctors have to fill in a great amount of medical and administrative documents while consulting their patients.
Most frequent difficulties:
- Low keyboard typing speed: doing paperwork with the help of the keyboard is on average 180 characters a minute.
- Time-consuming work with medical and administrative documents: our survey showed that on average nearly 30% of their time doctors spend on filling in the documents (medical cards, journals, tracks of medications).
- Diagnosticians don’t have free hands: it is often necessary to fill in the research protocol and examine a patient at the same time.
- Emotional burnout: hard work with medical documentation – is the main reason of doctors’ burnout.
Solution
sestra.ai – a voice assistant that records the dialogue between the doctor and the patient and simultaneously fills in medical cards.
This voice assistant will be useful for:
- Diagnosticians: frees up their hands for conducting an examination and writing in the medical check list in parallel.
- Doctors: document the dialogue between the doctor and the patient.
This voice assistant will allow to spend 20% less time on administrative tasks:
- Save 90 minutes a day;
- A doctor can accept 3-4 more additional people during their working shift;
- 1,2 million ₽ a year - additional income for the clinic.
Voice assistant harmonically fits into the ecosystem of the hospital:
- Telephony: doctor's appointment 24/7, collection of the anamnesis, confirmation of an appointment;
- Multilingualism: conversation between the doctor and a foreign patient will become easier;
- Document management automation: automatic filling in of medical cards, logs, etc.;
- Detection of diseases: for example, respiratory diseases by voice/cough.